Information on Online Services

This practice allows you to access some of our services safely and securely on the web.

What services are available online?

At present the following services are available online:
  • Repeat Prescriptions
  • Canceling Appointments
  • Informing us of a change of name, address or phone number. 

When can I use this service?

You may use this service at any time, 24 hours a day, 7 days a week, even when the practice is closed. However you should not use this service for emergencies or urgent requests. 

How do I use these services?

We have a new service called Systmonline, you will need to call into your usual branch to register.

If you are already registered for our old service you need to register for Systmonline by 21st March 2014.

Systmonline links directly to your own medical record allowing you to view your list of current medication and any booked appointments.

The practice handles the requests during their normal working day. If you send a request on Friday evening the practice won't normally see it until Monday morning.

Is it secure?

This service uses the same level of security as used by online banks. You will see that the website address starts https:. This indicates that all the information is being encrypted to keep it secure.

Only the practice sees the data you are sending. No-one else has access to the information.

How do I get started?

Please call into you usual surgery to get a user name and password.

We need to see you to ensure we do not give any access to the wrong person. Once you have a new user name and password you can access SystmOnline Online Services.